Cloudcart Review (2024): eCommerce Solutions Review
What Is Cloudcart?
Cloudcart is a U.S. based and rather new challenger in the eCommerce SaaS industry. Founded in 2013 by Peter and Nikolay Iliev, Cloudcart boasts an impressive array of features and offers a refreshing experience that contrasts with the aging technological platform and UX of some of its competitors. It targets both small businesses and enterprise-grade eCommerce projects, with a highly competitive pricing structure.
Getting Started
Long gone are the days of starting with a blank sheet and struggling to replicate the attractive appearance of the most successful eCommerce sites. Cloudcart will take you by the hand to help you benefit from all the design elements that will make your site stunning with very little effort. When you create a new store, Cloudcart will include placeholders and tons of guidance over the many customizable elements, to help you make it completely your own. It also offers professional design services for users with highly specific needs, and can even arrange to set up your online store if you do not have the time to deal with it (including the design of a logo, banners, product photography, content, legalese, SEO and SEM)!
Signing up literally takes seconds without requiring a credit card, and comes with a generous unlimited trial period (up to $1,000 in revenue).
Hosting & security
Cloudcart provides unlimited bandwidth, and a certain quota of data storage for each plan, which in our experience should be more than enough. A shared SSL certificate is available (not applicable for your own domain though), upgrades are performed instantly and automatically, and data is simultaneously replicated across several data centers. All this with Level-1 PCI compliance. You should therefore be covered in terms of backup and security strategy. It is even possible to use Cloudcart to blog about your shop and articles, in a well-organized manner.
Marketing
Cloudcart automatically applies modifications of your text, keywords, titles, paragraphs, images, SEO friendly links and other important factors that have an influence on your web page. This ensures your online store will be properly indexed by search engine and improve your rankings.
You can promote your store with ease thanks to powerful marketing tools, such as discounts, coupon codes, and the restoration of abandoned carts. Customer management is top notch: you can track the status and activity of new and existing customers, their orders, with detailed reporting capabilities.
Payment & Shipping methods
A comprehensive payment gateways support is essential to reduce the rate of abandoned carts and target as many countries as possible. Cloudcart allows you to activate a good number of payment methods, including Paypal, Skrill, Stripe, Authorize.net, ePay.bg, cash on delivery and bank transfer without the need for installing a third-party extension or app. You should however check your preferred gateway is supported before setting up your store. If unsupported, you may want to reach out to Cloudcart’s support team to inquire about the possibility to add a missing gateway, they are very reactive and highly value customer input!
Cloudcart offers options for delivery services worldwide such as DHL, FedEx, USPS, with a nice integration to track packages, set prices for insurance or extra taxes, calculated based on location or other criteria.
Mobile Support
Cloudcart provides awesome looking responsive themes. This should make sure your customers can reach you whichever device they use, and offer a kind of future-proof guarantee. Nobody likes to have to redesign his site every few years because a critical feature is lacking.
Social Media Integration
All Cloudcart plans include Facebook and eBay integration, which can greatly increase your reach.
Support
24/7 well-staffed phone, chat and email support are available. A comprehensive knowledge base is also a good place to start to learn more about all the platform’s capabilities.
